Manage the real estate sales operation.

Manage the entire sales operation from the initial contact of the customer lead to the contract and collection process in a single platform.

Konutmatik CRM is a sales management system developed for real estate developers, project sales offices, and international sales teams.

Lead Management Customer Management Proposal Management Reservations Contract Management Collection Tracking
EXPLORE THE SYSTEM
Real-estate-focused CRM
since 2016.

01 / SALES OPERATION Every stage of sales
in a single system.

Konutmatik is not just a CRM that tracks customers. Lead management, customer meetings, proposal processes, reservations, contracts, collections, and sales reports work within the same operational structure.

Sales teams, project managers, legal departments, and finance teams work on the same data, accelerating processes and reducing operational errors.

Sales Management System

A-to-Z sales operations.

From lead entry to the completion of the sale, all processes progress on a single data structure. Sales, operations, and finance teams work with the same up-to-date data.

Konutmatik customer proposal notification screen
Konutmatik CRM Sales operations · Live

Sales performance

Active Leads 248
Active Proposals 41
Conversion Rate 18%
Sales Funnel Last 30 Days
Recent Activities Live Feed
New proposal generated for Block A12 Now
New Lead assigned to sales consultant 2m ago
Reservation confirmed for B08 15m ago
Payment plan updated 1h ago
02 / AUTOMATIC LEAD DISTRIBUTION

Smart Lead Pool and
Automatic Distribution System.

Increase your customer response speed, protect your advertising budget, and track your sales team's performance in real-time.

The Biggest Nightmare of Real Estate Sales Offices: Lead Losses

Slow Response Times

Responding hours later to requests from website forms, Meta, and Google ads kills potential sales.

Unfair Distribution

Distributing customer data manually and without tracking among teams directly lowers team motivation.

Unmeasured Performance

It is impossible to track how quickly each consultant contacts customers and which leads have been called.

How Does the Perfect Automation Loop Work?

Click on the steps below to simulate the automation loop live.

01 / Data Entry and Instant Notification System

New leads coming from website forms, Meta, or Google ads are captured by the system in seconds.

Visual Red Badge Alert: The moment a form is filled, an instant red notification badge with the count 1 falls on the "Campaigns" tab in the admin or leader panel.
LEAD FORM
Full Name: Pelin Karaca
Project: Istanbul Sisli Project
Email: pelin.karaca@cvx.vb
✓ Captured: Notification Sent

02 / Management and SLA Time Settings

Strict work rules of the operation are defined from a single center, flexibly and dynamically.

  • Transfer Time Control: The critical time allowed for an unanswered lead to automatically transfer to the next team/leader (e.g., 15 Mins).
  • Working Hours Integration: The smart time range determining between which hours the system will run autonomously with these rules (e.g., 09:00 - 18:30).
SLA & TRANSFER SETTINGS
SLA Transfer Time: 15 Minutes
Working Hours: 09:00 - 18:30
Weekend Autonomous Distribution: Enabled

03 / Team Leader Pool and Distribution Modes

The incoming lead hierarchically drops first into the relevant Team Leader's pool with a live notification. The leader can use two different methods:

  • Manual Distribution: The leader reviews the incoming request and transfers it manually to the desired sales representative.
  • Automatic Transfer (Auto-Pilot): The leader activates automatic transfer, allowing leads to be distributed to members in turn. Human issues such as the leader "forgetting to transfer" are completely eliminated.
LEADER DISTRIBUTION MODE
Auto-Pilot:
Lead ➔ Hakan Demir (Next)
Lead ➔ Sarah Connor
Lead ➔ Aylin Yılmaz

04 / Consultant Action and Live Countdown

The lead drops into the consultant's "Assigned to Me" tab. Time pressure works live on the personnel as well.

  • Time Keeps Ticking: Even if the lead is distributed to a member, the timer does not stop. If the member does not enter a meeting note or call within the specified time, the lead is automatically transferred to another team.
  • Smart Interaction Score (Temperature Score): The consultant logs the lead temperature using color codes (Cold, Warm, Hot) while entering the meeting note, and the process is completed.
LEAD ASSIGNED TO ME
Meeting Note Entry Time
14:59

05 / Zero Lead Loss: Recovery Loop

If no response is received by any representative despite the lead being transferred sequentially to teams, the system's fault tolerance comes into play:

  • Safe Return to Main Pool: When all SLA times expire, customer data is not lost; it safely returns to the main pool.
  • Supervisory Intervention: An authorized user or manager with pool permissions can instantly see and call this lead returned to the main pool, enter a meeting note, or manually transfer it to another representative.
RECOVERY LOOP
SLA Time Expired
➔
Main Pool (Safe)

06 / Central Administrator Bird's-Eye View Audit

Users with administrator privileges transparently monitor the entire lead flow of the organization from a single screen.

  • Flow Tracking: Real-time tracking of which teams or staff incoming leads are transferred to.
  • Overflow to Pool: The status of all leads that were not responded to and overflowed back to the pool is monitored instantly with purple ribbon sub-notes.
ADMIN CONTROL PANEL
Return Pelin Karaca ➔ Returned to Main Pool Now
Transfer Sarah Jenkins ➔ Hakan Demir (Auto-Pilot) 5m ago
100%
Faster Customer Contact

Contacts made in the first 15 minutes significantly increase the probability of closing sales.

0
Forgotten / Lost Leads

Zero customer loss thanks to automatic recovery and SLA rollover pool.

06 / HISTORY AND TRUST

Developed since 2016.

As part of the Konutmatik ecosystem, Konutmatik CRM has been actively used in project sales offices for years.

10+

Sectoral Experience

Developed according to the needs of the real estate sector, Konutmatik combines project presentation, customer management, sales operations, proposals, reservations, and post-sales follow-up processes in a single platform.

150+

Reference Project Experience

The Konutmatik ecosystem has been used in the sales and presentation processes of leading branded housing projects in Turkey and the region.

50K+

Managed Unit Data

Under the Konutmatik infrastructure, stock, plan, price, and sales status data for more than 50 thousand independent sections, apartments, villas, offices, and commercial units have been managed according to project needs.

Corporate

Data and Cloud Infrastructure

Customer records, project data, stock details, and sales operations are managed securely through authorization, access control, and cloud infrastructure.

07 / INTEGRATION INFRASTRUCTURE

Integration Infrastructure Connecting Your Sales Process.

Konutmatik CRM can run integrated according to project needs to collect leads from different channels, sales team actions, communication permissions, and sales operations in a single center. Web forms, advertising leads, WhatsApp processes, notification infrastructures, and corporate systems can be connected to the Konutmatik CRM structure.

WhatsApp Business

It can run integrated with WhatsApp Business processes so that sales teams can manage customer communication faster.

Google & Meta Lead Forms

Leads from Google Ads and Meta ads can be imported into CRM and tracked on a campaign and team basis.

Website Forms

Application, information request, and contact forms from project websites can be dropped directly into the CRM pool.

SMS Notifications

Integrated notification flows can be established with SMS services during appointment, proposal, reminder, and information processes.

Email Integration

Email infrastructures can be connected to the CRM process for customer information, proposal sharing, and operational notifications.

IYS Processes

Commercial communication permissions and customer contact preferences can be managed in compliance with IYS processes based on project needs.

KVKK Consent

KVKK consents can be digitally tracked in form submission, proposal preparation, and client registration stages.

API & Webhook Infrastructure

Konutmatik CRM can be configured to exchange data via API or webhook with different software systems based on project and corporate needs.

Zapier & Automations

Integration scenarios can be developed to create automated data transfers and workflows between different software and services.

Call Center Integration

Call center-originated leads and meeting logs can be included in CRM processes based on project requirements.

ERP / Accounting Systems

Sales, customer, and operational data can run through project-based integration scenarios with the institution's existing ERP or accounting systems.

Power BI & Reporting

Data such as sales activities, client sources, and project performance can be configured to be exported to reporting systems.

08 / SALES OPERATION INFRASTRUCTURE

Comprehensive Real Estate CRM Features.

Konutmatik CRM offers advanced infrastructure modules to simplify real estate project sales processes and help teams work in a more organized way.

Collect Leads in a Single Center

Web forms, Google and Meta ad leads, WhatsApp requests, call center logs, and field-based leads can be collected in a single CRM pool. Thus, sales teams can follow up on requests coming from different channels without losing them.

Distribution Structure Preventing Lead Loss

Konutmatik CRM supports distributing leads based on team, agent, campaign, or project. Conversion times, missed leads, and team actions can be tracked from manager dashboards.

Make Sales Team Performance Visible

Meetings, proposals, reminders, appointments, and sales actions can be tracked under a single structure. Sales managers can more clearly evaluate the daily and weekly performance of their teams.

Real-Time Sales Reports for Management

Konutmatik CRM can make data such as customer sources, conversion times, proposal processes, sales activities, remaining stock, and project performance visible through manager reports.

Digitize KVKK and Consent Processes

Customer records, KVKK approvals, commercial communication permissions, and communication preferences can be digitally tracked according to project needs. This allows sales teams to manage customer communication processes in a more controlled manner.

Post-Sales Follow-up Processes

Reservations, contracts, payment plans, collection reminders, and client follow-up notes can be tracked within CRM. Thus, post-sales operations can be managed from the same center as the sales process.

Manage Agents and Sales Channels

Agency teams, field sales channels, and different user groups can be managed based on permissions. Project info, customer records, and sales actions can be shared in a controlled manner.

Konutmatik CRM has been developed for real estate sales teams to make the entire process from lead generation to post-sales follow-up more visible, measurable, and manageable.

LET'S TALK ABOUT YOUR NEW SALES OFFICE

Sales system for
branded projects.

Konutmatik is not just software; it is a sales system extending from presentation to collection for branded real estate projects.

Let's Discuss Your Project
OUR OFFICES

Istanbul Head Office

Sales, project management, and customer relations

Istanbul / Turkiye

GOSB Technopark R&D Office

Software, product development, and R&D activities

Kocaeli / Turkiye

Izmir Regional Office

Aegean Region project and customer operations

Izmir / Turkiye